Shipping policy

We aim to process and ship all orders within 24-48 business hours of being placed.

Please note that if you have purchased personalised item, we might have to contact you for further details, and once you have confirmed all the details it will be prepared and processed within 24-48 hours.

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Orders are subject to availability and SUPER PAWS reserves the right to cancel any order, for any reason, including due to unavailability.

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Please ensure that you double check the address on your order, as any parcels marked "Returned to Sender" due to an incorrect mailing address or missed delivery will be mailed again at the expense of the buyer. 

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